As a local provider of affordable housing, the Housing Authority of the City of Santa Barbara (HACSB) serves a large percentage of populations at high risk for coronavirus, or “COVID-19”, including elderly persons, persons with disabilities, and persons with underlying health conditions.
We take our obligation to serve our community and our employees very seriously. In light of the rapidly changing situation surrounding COVID-19, HACSB is implementing the following measures until further notice:
Face-to-Face Office Visits: The Housing Authority is temporarily suspending all face-to-face office visits. Office doors will remain locked during business hours. We will attempt to conduct business by phone, by email, and by mail where possible. Instead of visiting our offices, we encourage you to call us at (805) 965-1071, or call your case manager directly. We will accept documents through our mail drop-box located at 808 Laguna Street. Please note that should you come to the office door, you will be asked to stand back 6 feet while staff inquires the nature of your visit. Only clients who must conduct business in person will be permitted to enter the office. Any client who has symptoms of fever and/or respiratory infection or who have travel history over the course of the last 14 days to an area identified by the CDC as Level 3 Travel Health Notice will not be permitted.
Inspections: Unit inspections will cease until further notice, with exceptions made for new move-ins, or an urgent health and safety issue exists.
HA Owned Developments: All community rooms in Housing Authority owned developments will be closed until further notice. Laundry rooms will remain open at this time.
Personnel: HACSB encourages employees to stay home if they are ill. All business travel for employees has been suspended until further notice.
Maintenance Requests: Please do not to come to our office for maintenance requests. Please call the Maintenance Office for work order requests at 805-897-1060 during normal business hours and 805-965-1071 for after-hours emergencies. We are only responding to emergency repairs during this time e.g. plumbing emergencies, smoke detector issue, etc. All non-emergency routine maintenance repairs will be handled at a later time, when deemed appropriate. The issuance of parking passes is temporarily suspended.
Community Events: The following community events have been cancelled or postponed:
o The Gardens on Hope Grand Opening – March 26, 2020
o Family Resource Fair- April 15, 2020
o Landlord Meeting – April 30, 2020
o Meet and Greet- April 30, 2020
o Senior Fair – May 28, 2020
HACSB is closely monitoring developments and will adjust operations further as needed. As this situation continues to evolve, HACSB’s management team is meeting on an ongoing basis and evaluating options to promote the public’s and our employees’ safety, which remains our top priority. Please check our website frequently for any updates: www.hacsb.org. We thank you for your understanding and cooperation during this time.
Letter to the community from HACSB regarding coronavirus:
Information on the coronavirus from the Centers on Disease Control (CDC):
Information on the coronavirus from the County of Santa Barbara:
United Way of Santa Barbara County, Santa Barbara Foundation, and Hutton Parker Foundation are leading a countywide collaborative with members of the Foundation Roundtable to provide assistance to individuals and families as well as organizations actively engaged in assistance efforts for members of the community affected by the COVID-19 pandemic.