HOUSING AUTHORITY OPERATIONS
The Housing Authority of the City of Santa Barbara (HACSB) continues to monitor and follow the guidance provided by the State of California, the County of Santa Barbara’s Public Health Department, and the Center for Disease Control and Prevention (CDC) to address the impact of the potential spread of the coronavirus “COVID-19”.
As a local provider of affordable housing HACSB serves a large percentage of populations at high risk for COVID-19, including elderly persons, persons with disabilities, and persons with underlying health conditions.
Our top priority is the safety of our residents, staff, and communities we serve. As a local public agency, HACSB performs “essential governmental functions”, as such our agency staff will continue to be available via phone, email, and the online portals.
Because we anticipate a higher than normal call volume, we respectfully ask for your patience as we work on answering and returning all calls. We apologize for any inconvenience, and we thank you for your patience during this time.
In light of the rapidly changing situation surrounding COVID-19, HACSB has implemented the following measures until further notice:
Face-to-Face Office Visits: HACSB is temporarily suspending all face-to-face office visits. Office doors will remain locked during business hours. We will attempt to conduct business by phone, by email, and by mail where possible. Instead of visiting our offices, we encourage you to call us at (805) 965-1071, or call your case manager directly. We will accept documents through our mail drop-box located at 808 Laguna Street. Please note that should you come to the office door, you will be asked to stand back 6 feet while staff inquires the nature of your visit. Only clients who must conduct business in person will be permitted to enter the office. Any client who has symptoms of fever and/or respiratory infection or who have travel history over the course of the last 14 days to an area identified by the CDC as Level 3 Travel Health Notice will not be permitted.
Inspections: Unit inspections will cease until further notice, with exceptions made for new move-ins, or an urgent health and safety issue exists.
HA Owned Developments: All community rooms in Housing Authority owned developments will be closed until further notice. Laundry rooms will remain open at this time.
Personnel: HACSB encourages employees to stay home if they are ill. All business travel for employees has been suspended until further notice.
Maintenance Requests: Please do not come to our office for maintenance requests. Please call the Maintenance Office for work order requests at 805-897-1060 during normal business hours and 805-965-1071 for after-hours emergencies. We are only responding to emergency repairs during this time e.g. plumbing emergencies, smoke detector issue, etc. All non-emergency routine maintenance repairs will be handled at a later time, when deemed appropriate. The issuance of parking passes is temporarily suspended.
Community Events: The following community events have been canceled or postponed:
o The Gardens on Hope Grand Opening – March 26, 2020
o Family Resource Fair- April 15, 2020
o Landlord Meeting – April 30, 2020
o Meet and Greet- April 30, 2020
o Senior Fair – May 28, 2020
HACSB is closely monitoring developments and will adjust operations further as needed. As this situation continues to evolve, HACSB’s management team is meeting on an ongoing basis and evaluating options to promote the public’s and our employees’ safety, which remains our top priority. Please check our website frequently for any updates: www.hacsb.org. We thank you for your understanding and cooperation during this time.
Letter to the community from HACSB regarding coronavirus:
Temporary modifications to policy and regulation regarding the Section 8 Housing Choice Voucher (HCV) Program
The Coronavirus Aid Relief and Economic Security (CARES) Act provides Housing and Urban Development (HUD) with broad statutory and regulatory waiver authority to assist in addressing the Coronavirus/COIVD-19 national emergency. In response to the CARES Act HUD published Notice PIH 2020-5 effective April 10, 2020, which implemented many waivers and alternative requirements to existing HUD regulations that Public Housing agencies may consider for adoption, in order to allow for the safe and effective administration of HCV programs.
The Housing Authority City of Santa Barbara (HACSB) has reviewed these waiver options and has chosen to implement those that enable the agency to continue to provide critical housing services to our local community. The adopted waivers will temporarily override the policies and regulations outlined in the Section 8 Administrative Plan.
ATTENTION LANDLORDS: please click here to access the landlord page for additional information.
Decrease in income due to COVID-19
For those receiving Section 8 assistance and subsidized rent (rent changes with income):
Click here for information for Section 8 participants and Housing Authority residents regarding decrease in income
Click here for form to report decrease in income
For those living in the Housing Authority’s Workforce Housing and non-subsidized units (rent is fixed, does NOT change with income)::
Click here for information regarding deferral of rent as a result of loss of income due to COVID-19
Click here for COVID-19 Request for Deferral of Rent form.
Resources/Information for Residents/Participants
Click here for the April 2020 Community Times Newsletter for resources/information due to COVID-19
Information on Economic Impact/Stimulus Payments
Click here for information from the IRS.
Information on the coronavirus from the Centers on Disease Control (CDC):
Information on the coronavirus from the County of Santa Barbara:
United Way of Santa Barbara County, Santa Barbara Foundation, and Hutton Parker Foundation are leading a countywide collaborative with members of the Foundation Roundtable to provide assistance to individuals and families as well as organizations actively engaged in assistance efforts for members of the community affected by the COVID-19 pandemic.